Last updated: 23 March 2026
This website is operated by Cross Farm Digital. Our contact email is listed on the main website. We are based in the United Kingdom and operate under UK data protection law.
If you have a client account, we store your name, email address, and login credentials in our WordPress database. This data is used solely to provide you with access to your client area and project resources.
If you contact us via email, we will receive and store your email address and any information you include in your message. We use this only to respond to your enquiry.
This website uses essential cookies only. If you log in to the client portal, WordPress sets a session cookie to keep you logged in. We do not use tracking cookies, advertising cookies, or third-party analytics.
Our web hosting provider may collect standard server logs including your IP address, browser type, and pages visited. These logs are used for security and performance monitoring only.
We use your personal data only for the purposes described above: providing client portal access, responding to enquiries, and maintaining the security of our website. We do not use your data for marketing, profiling, or automated decision-making.
We do not sell, rent, or share your personal data with third parties. Your data may be processed by our web hosting provider as part of delivering this website. We do not use any third-party analytics, advertising, or social media tracking services on this site.
Client account data is retained for the duration of our working relationship and for a reasonable period afterwards. Contact emails are retained as long as they are relevant to an ongoing conversation or project. You can request deletion at any time.
Under UK GDPR, you have the right to:
To exercise any of these rights, please contact us using the email address on our website. We will respond within 30 days.
If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
We may update this policy from time to time. The “last updated” date at the top of this page will reflect any changes. We encourage you to review this page periodically.